Reception clerk and visitor banner image
Infection Prevention & Control

Bluewater Health works diligently all year long to prevent the spread of infections within the hospital. During flu season, it’s more important than ever that we protect our patients from additional illness.
When you come to the hospital, you too have an important role to play in preventing the spread of infection and flu. Patients, families and visitors are asked to be aware of the following information when coming to hospital.

Know the signs of influenza-like illness.
  • Acute onset of respiratory illness with cough and/or fever.
  • AND one or more of: sore throat, joint pain, muscle pain, or weakness.
Do not come to the hospital to visit if you are sick and respect the visiting hour policy.   
  • Visitors who are sick are asked to not come to the hospital to visit hospitalized patients.
  • If you are sick and have an appointment, call the department in advance for instructions.
  • If you are sick and come in for an appointment, when entering the facility please clean your hands, put on a mask and tell the nurse or receptionist that you are not well.
  • If you come in for an appointment, bring only one (1) other support person with you.
  • When visiting the hospital, cough and sneeze into your arm or use a tissue. Immediately discard used tissues into waste receptacles.
Get vaccinated.

Clean your hands.

Hand cleaning is your best defense against infection. It is important to clean your hands frequently with soap and water or sanitizer. Wall mounted alcohol hand sanitizers are also available throughout our three sites to provide you the tools to perform hand hygiene when in hospital. Clean you hands when:
  • You enter or exit the hospital
  • Your hands are visibly dirty
  • Before you eat or drink
  • After you use the washroom
  • After you cough, sneeze or blow your nose
  • After you handle garbage
Know what to expect when you come to the hospital.

Signage is posted at all hospital entrances directing patients who have arrived with respiratory symptoms to clean their hands and put on a mask.
Alcohol-based hand sanitizers are available at all hospital entrances and throughout departments. Patients, families and visitors are expected to clean their hands often. Instructions for proper hand hygiene are posted and our volunteers stationed at welcome desks offer verbal reminders.

Bluewater Health has implemented the following MoHLTC guidelines in our efforts to protect our patients and staff:  
  • All patients that come for services at Bluewater Health are screened for influenza-like illness.
  • Any patient that fails the screen and/or a clinical assessment for influenza-like illness is treated as a possible influenza case. Possible influenza cases:
  • Will be asked to wear a mask.
  • May be asked to have a swab taken for testing - few patients are actually tested and the criteria for testing is set out by the MoHLTC.
  • May be admitted based on the severity of illness or sent home with self-care instructions - given the acuity of this strain of influenza, few patients are admitted.
  • Patients who are placed in ‘precautions’ due to suspected or confirmed influenza must remain in precautions until 72 hours free of flu symptoms.
Your continued cooperation during flu season is appreciated.

If you have flu-like symptoms, please call Telehealth at 866-797-0000. For local public health information, please visit the County of Lambton Community Health Services Department's website at http://www.lambtonhealth.on.ca/.
For more information see www.health.gov.on.ca .
For more information please contact:
Infection Prevention & Control
Bluewater Health, Sarnia
Norman Building
Level 2
89 Norman Street
Sarnia, Ontario N7T 6S3
Telephone: 519-464-4400, Ext. 5253