Reception clerk and visitor banner image
Patient Advocate
Bluewater Health is committed to ensuring patients and families have the support they need for the best healthcare experience possible. Patients and their family members are encouraged to share feedback with any member of the healthcare team.

Another resource is Bluewater Health’s Patient Advocate who is available to come alongside patients to ensure they
  • Are treated with dignity and respect.
  • Receive information they need in a way that is helpful.
  • Can participate in their care to the extent they are comfortable.
  • Can ensure their perspective helps shape the future experience of care for others.
Your concerns will receive our courteous and respectful attention at the earliest possible time.
The Patient Advocate acts as an unbiased resource for patients and families. Anyone can request the services of the Patient Advocate to assist with problem solving and advocating.
Patient Advocate
Heather Mayea
Bluewater Health
89 Norman Street, Sarnia, ON N7T 6S3
Hours & Contact:
Monday to Friday, 8:00 am to 4:00 pm
Tel: 519-464-4400, Ext. 4436
Email: patientadvocate@bluewaterhealth.ca